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Incident Report

The purpose of this document is to ensure clear legal boundaries, promote safe operational conduct, and reduce risk to clients, staff, and the Company. 

BAYSIDE PROPERTY GUARDIANS

GUARDIAN INCIDENT REPORT

(Operational & Legal Record)

1. INCIDENT DETAILS

Report Number: __________________________
Date of Incident: __________________________
Time Incident Observed: __________________________
Property Address: __________________________________________

Guardian Name: __________________________________________
Shift Start Time: __________________________
Shift End Time: __________________________

2. INCIDENT TYPE (Tick all that apply)

☐ Suspicious behaviour
☐ Intruder observed
☐ Property damage
☐ Alarm response
☐ Plumbing emergency
☐ Electrical emergency
☐ Hazard / safety risk
☐ Emergency services attended
☐ Other: ____________________________________

3. INITIAL OBSERVATION (FACTUAL ONLY)

Describe what was personally seen or heard.

(Important: Use objective language. Do NOT include opinions or assumptions.)

Example:
“Male approx. 180cm wearing dark clothing observed near side gate at 23:14 moving east.”

Observation:

4. LOCATION & CONDITIONS

Lighting conditions: ☐ Good ☐ Moderate ☐ Poor
 

Weather conditions: __________________________________________

 

Location of incident on property (front / rear / side / street):

5. DESCRIPTION OF PERSON(S) OR VEHICLE (IF APPLICABLE)

Person(s):

Gender (if known): __________________________

Approx. age: __________________________

Clothing: __________________________

Height/build: __________________________

Vehicle Details (if observed):

Make/model: __________________________

Colour: __________________________

Registration (if known): __________________________

Direction of travel: __________________________

6. ACTIONS TAKEN BY GUARDIAN

Tick all that apply:

☐ Maintained safe distance
☐ Did NOT engage or confront
☐ Contacted supervisor
☐ Contacted emergency services (000)
☐ Observed from safe location
☐ Updated ServiceM8 notes
☐ Photographs taken
☐ Client notified

Details of actions taken:

7. EMERGENCY SERVICES / THIRD PARTIES

Police contacted? ☐ Yes ☐ No
Time contacted: __________________________

Attending officer name / badge (if known):

Other parties contacted (trades, client, manager):

8. OUTCOME

☐ Situation resolved
☐ Police attended
☐ Issue escalated to supervisor
☐ Follow-up required
☐ Ongoing monitoring required

Additional notes:

9. PHOTO / EVIDENCE RECORD

☐ Photos uploaded to ServiceM8
☐ CCTV reference noted
☐ No evidence available

10. GUARDIAN DECLARATION

I confirm that this report is accurate to the best of my knowledge and contains factual observations only.

I understand this document may be used in insurance, legal, or law enforcement matters.

Guardian Name: __________________________

Signature: __________________________

Date: __________________________

11. SUPERVISOR REVIEW

Reviewed by: __________________________
Date: __________________________

Comments / Follow-Up Required:

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February 2026

Protected

Bayside Homes

324

Kept Safe

1144

Family Members

Read More >

Attended

Home

Emergencies

124

Caught

Burglary Thwarted

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