Empty Home Monitoring – Frequently Asked Questions

What is Empty Home Monitoring?

Empty Home Monitoring is a daily, in-person property care service designed to keep your home secure, maintained, and visibly occupied while you’re away — whether for a weekend or an extended holiday.

How often is my property checked?

Your home is attended daily by a Bayside Guardian, with structured inspections to ensure everything remains secure and in order.

What does each visit include?

Each visit includes a full external property inspection, checks for signs of damage or intrusion, identification of maintenance concerns, and confirmation that your home presents as lived in.

Do I receive updates while I’m away?

Yes. We provide time-stamped photographs and clear documentation from each visit, giving you reassurance and a transparent record of your home’s condition.

How is this different from cameras or alarm systems?

Cameras observe — our Guardians physically attend. A real, visible presence provides active deterrence and allows immediate action if an issue is identified.

Is there security coverage at night?

Yes. In addition to daily visits, your property receives overnight physical checks between dusk and dawn to provide extra protection during higher-risk hours.

Can you collect mail and manage bins?

Yes. We manage mail collection and bin presentation to help maintain a lived-in appearance and reduce signs that your home is unoccupied.

What if you find a problem while I’m away?

If an issue is identified, we notify you immediately, secure the property where needed, and coordinate trusted professionals to resolve the situation on your behalf.

Is this service suitable for extended travel?

Absolutely. Many clients use Empty Home Monitoring for extended holidays or frequent travel to ensure their home remains protected and cared for in their absence.

Is Empty Home Monitoring included in my membership?

The service can be included within your membership package or added as an optional service depending on your needs.

What is the main benefit of this service?

Confidence. Your home is cared for daily by professionals who treat it as if it were occupied — helping protect its value, presentation, and security while you’re away.